Care Support Essay Example for Free

C atomic number 18 Support EssayEffective reflection on races that suffer in care work Mary is an 82 year old female resident who came to live in our nursing home five historic period ago she has a mild cognitive impairment and is totally independent she wears an incontinence pad and requires minimum assistance. Mary loves to sing and listen to music especially Irish traditional music and popular ballads. She remains in close contact with her two daughters who visit regularly.Mary is a very private someone and likes to spend time alone in her path. She is a very jolly lady who loves to laugh and enjoys life. As a care assistant I had support Mary with her continence needs by making her aware of where to find continence pads in the bathrooms around the home and making sure they were always on tap(predicate) in her bedroom this protects her privacy, self-worth and independence as I cognise it would cause her embarrassment to have to ask for them.We got on really well beca use we two have a love of Irish music and I spent a lot of time talking with her close music, her family and her reasons for coming to live with us in the nursing home. I also developed a trusting relationship with her daughters as Mary would often include me in conversation when they visited. I had noticed a change in Mary where she was spending a lot of time in the bathroom and she seemed agitated when in the day room I approached her and asked if she wanted to go for a walk outside as we have fage on several occasions.She agreed and we set off. ecause of the trusting relationship we had built over time I felt comfortable asking her if she was ok and she replied yes love shure ya have ta have a laugh I deviated a little with some talk about the gardens we were passing and I approached the subject again by saying if there was anything wrong you can sound out me, and if I can serving you I will, you only have to ask, she replied with I dont want to be a bother to anyone I told her I noticed she was going to the bathroom a lot, there was silence for what seemed forever then she told me I have a stinging pains d own at a lower place I knew straight away it was thrush as I had observed from her care plan she was prone to thrush. I asked her permission to talk to the nurse and explained it would require medical checkup treatment and she agreed.Asking her permission protected her confidentially, when we returned to the home I approached the nurse and told her of the situation she acted immediately, knowing Mary was prone to thrush she kept a supply of smarm to treat her, I went back to Mary and asked her to come with me very discretely so as not to draw the attention of other residents or visitors this protected her privacy, dignity and confidentially . I escorted her to the nurses station and the nurse took over. Within a few hours Mary was back to her normal jolly self singing in the corner. The confident(p) resolution for Mary during this concomitant h appened because of the relationship we had built over time and getting to know her, being able to observe a change in her behaviour.The situation was handled with just me and the nurse on duty no other members of cater were involved this protects Marys privacy and dignity. Clear identification of social issues that can arise in care work The interpersonal issues in this situation were between Mary myself and the nurse and no other faculty, resident or visitors were aware of Marys situation this protected Marys privacy, dignity confidentially and respect. Interpersonal issues between me and other health care stave occurred by dint of informing them of what had happened and how the situation was handled. What was observed during this incident was that building relationships with residents allow us to be more potent as care assistants.The types of communication used during this incident were mainly verbal, communicating with Mary in a very discrete and respectful manner put her at ease, and communicating with other health care staff to inform them of the incident and how best to handle it should it happen again. The outcome for Mary was she got the treatment she needed in a timely manner, it highlighted to senior healthcare staff the importance of the care assistant in relationship building and observation, reporting our findings to the nurse to get the best healthcare for the resident. Effective reflection on own interpersonal skills as a care worker Interpersonal skills used in this incident were respect and confidentially taking Mary out for a walk and chatting allowed me to discover what was bothering her by doing this it did not draw the attention of any other resident to her situation.Informing the nurse and other relevant healthcare staff will allow them to handle any other similar situation in a discrete manner thus protecting her privacy, dignity confidentially and independence. Comprehensive observation of the process of developing personal effecti veness as a healthcare assistant In this situation I was able to help Mary because I noticed a change in her behaviour, I believe in order to give person centred care you moldiness know your residents, tell care is an on-going process, building a trusting relationship with knowledge of life history, likes/dislikes, religious and cultural influences are vital in the implementation of individualised care. Knowledge gained in class helped raise awareness of how distinguished it is to protect residents dignity, respect, confidentially and independence.We learnt about the art of reflection, looking at an incident, what happened? How we handled it and how can we improve to pass on a positive outcome for the person involved. Knowledge gained in class has helped me gain skills in awareness. observing how residents behave and being aware of changes are important tools for personal effectiveness, reflection is also a vital tool for personal effectiveness looking back at a situation and ana lysing what happened and how it was hiret with is very effective it allows us question ourselves and ask how can we have handled the incident better and put a plan into action to call for a positive outcome for the resident involved.Personal skills helped significantly in this situation, skills such as building relationships, empathy, observation and the susceptibility to communicate effectively with residents and other healthcare staff helped me bring about a positive outcome for Mary. As a carer there are many skills that can be developed such as communication, the ability to communicate with all healthcare staff regardless of their discipline is important, and knowledge gained through dialog with residents and their relatives is invaluable, knowing a little about residents will allow us to care more effectively completing level 5 in healthcare support has been invaluable although we care for deal all day, having knowledge and the theory behind it is important and will make f or better care.Detailed evidence of expertise in a range of interpersonal care work skills I dont know if I have expertise in any care work skills but I think I am good at what I do, knowledge is a wonderful thing and as our knowledge increases we become confident, and self-confidence is a great tool to have in care work, having the confidence to talk to other healthcare staff in a professional manner enables us to gain the best possible care for our residents, what I gained from this situation was respect for fellow healthcare staff who listened to what I said and acted on the information.I dont know if I could put an action plan in place for this scenario but what I can say is that it is vital that all healthcare assistants observe all residents and become familiar with their daily routine this gives us the opportunity to note any changes and report these findings to relevant staff. Some of the skills used to deal with this situation were gained through life experience, being a fa ther of 4 I have brought with me patience, understanding, and empathy to name but a few but the melt down has given me the ability to analyse my thinking to look at how I have worked today and how can I improve tomorrow. ConclusionAll healthcare staff from consultants to healthcare assistants must give the best possible care to patents/residents, we are privileged in our role in healthcare and everything we do must be in the best interest of the patent/resident. Being a part of that team and being respected for the role we play is very important. Nurses are put under increasing pressure with medication rounds, paperwork, supervision etc. they cant be everywhere or know what is happening with every resident so we as healthcare assistants become the eyes and ears of the facility, observing changes and reporting in a timely manner to gain a positive outcome for the resident involved. Being heard as part of the team will make for a more effective workplace.